Cancellation Policy
Cancellation and Refund Policy
At CPD's eFarmers Online, we aim to provide a smooth and satisfactory shopping experience. This Cancellation and Refund Policy outlines the terms and conditions for order cancellations and refunds.
Cancellation Policy
1. Order Cancellation
You can cancel your order before it is shipped. To cancel your order, please contact our customer service team as soon as possible. Provide your order number and reason for the
cancellation.
Email: [email protected]
Phone: +919177146174
2. Cancellation After Shipping
If your order has already been shipped, it cannot be canceled. However, you may return the product following our Returns and Refunds Policy.
Refund Policy
1. Refund Eligibility
Refunds are issued under the following conditions:
• The order is canceled before it is shipped.
• The product is returned due to being defective, damaged, or incorrect as per our Returns and Refunds Policy.
2. Refund Process
Once we receive your cancellation request or returned product, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.
3. Non-Refundable Items
Certain items are non-refundable, including:
• Perishable goods such as fruits, vegetables, and dairy products, unless they are defective or incorrect.
• Products that have been opened or used.
Refund Timelines
The time it takes for the refund to reflect in your account may vary depending on your payment method:
• Credit/Debit Cards: 7-10 business days
• Bank Transfers: 7-10 business days
• Digital Wallets: 3-5 business days
Contact Us
If you have any questions or concerns about our Cancellation and Refund Policy, please
contact us at:
Email: [email protected]
Phone: +919177146174
Thank you for choosing eFarmers Online. We appreciate your business and are committed to providing you with the best possible service