Cancellation Policy

Cancellation and Refund Policy

At CPD's eFarmers Online, we aim to provide a smooth and satisfactory shopping experience. This Cancellation and Refund Policy outlines the terms and conditions for order cancellations and refunds.


Cancellation Policy


1. Order Cancellation

You can cancel your order before it is shipped. To cancel your order, please contact our customer service team as soon as possible. Provide your order number and reason for the

cancellation.

Email: [email protected]

Phone: +919177146174


2. Cancellation After Shipping

If your order has already been shipped, it cannot be canceled. However, you may return the product following our Returns and Refunds Policy.


Refund Policy


1. Refund Eligibility

Refunds are issued under the following conditions:

• The order is canceled before it is shipped.

• The product is returned due to being defective, damaged, or incorrect as per our Returns and Refunds Policy.


2. Refund Process

Once we receive your cancellation request or returned product, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.



3. Non-Refundable Items

Certain items are non-refundable, including:

• Perishable goods such as fruits, vegetables, and dairy products, unless they are defective or incorrect.

• Products that have been opened or used.


Refund Timelines

The time it takes for the refund to reflect in your account may vary depending on your payment method:

• Credit/Debit Cards: 7-10 business days

• Bank Transfers: 7-10 business days

• Digital Wallets: 3-5 business days


Contact Us

If you have any questions or concerns about our Cancellation and Refund Policy, please

contact us at:
Email: [email protected]
Phone: +919177146174

Thank you for choosing eFarmers Online. We appreciate your business and are committed to providing you with the best possible service